Privacy & Security Statement

We DO NOT sell, share, or trade customer information or email addresses with individuals or companies outside our company.

Information that is collected:
Your privacy is important to us. Our website's checkout process requires you to provide us with your name, phone number, billing address, shipping address, payment information, your email address, and items purchased. This information is used for fulfillment of your order and to keep you updated on the status of your order. We do NOT sell or trade your customer information to third parties. All information about your order is stored off-line where it is protected. Credit card information is removed from the web server upon completion of the online credit card approval process. Credit card information is NOT kept on our internet servers.

Cookies:
Like many Websites, we use “cookies,” which are text files stored on your computer by your browser. A cookie is a small file stored on your computer by a web site to give you a unique ID. We use session-ID cookies to confirm that registered users are logged in and keep track of what items are in the customer basket. These cookies would terminate once the user closes the web browser. Our online order system uses cookies to keep track of the items in your shopping basket. We do not track your movements outside our website. Cookies used by this site do not contain any personally identifiable information.  We cannot identify a customer unless that information is provided voluntarily. We do use third-party cookies & web beacons from Google and Bing to help analyze where visitors go and what they do while visiting our website. NOTE: If you configure your computer to block cookies, you will not be able to add items to your basket.

Google Analytics:
We use Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help analyze how visitors use this Website. Google Analytics ("GA") uses a first-party cookie (the "GA Cookie") to collect non-personally identifiable information automatically whenever users interact with this Website. For example, the GA Cookie collects site visitor information in an anonymous form, such as the browser and device-specific information, the IP address assigned to users on the date they visit this Website, how often they visit this site, what pages they visit when they do so, the time spent on this site and what other sites they used prior to coming to this Website. Google Analytics collects your IP address rather than your name or other identifying information. Google will not associate your IP address with any other data held by Google, and Google Analytics does not share actual IP address information with us. The Analytics will help us understand how our customers navigate and use the site, pages visited, as well as improve the online experience on the device our customers are using.

3rd Party Advertising:
We may use third party advertising companies,such as Google or Bing to serve internet ads for us, using Non-Personal Data. These third parties may employ cookies and action tags (also known as single pixel gifs) to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on the Site or on a third party's website. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personal contact information.

Third-Party Service Providers:
We employ other companies to perform functions on our behalf. Examples include UPS, FedEX, or USPS for delivering packages, discount club promotional e-mails, providing marketing assistance, and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Promotional Offers:
We send offers to selected groups of customers. You can opt in to receive these. If you do not want to receive such offers you can opt out of our permission based email service known as the Discount Club.

Children's Online Privacy Protection Act (COPPA):
We do not knowingly collect personally identifiable information from children under the age of 13 on our web site. If you believe we have information about someone under the age of 13, then please contact us at 800-589-1084

Online Security:
It is safe to use your credit or debit cards on our website. We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information which protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security.

We use two systems to help protect our customers’ information. We use Norton Secured Extended Validation SSL along with Trustwave, a third party verification service to protect your credit card information.. Norton Secured Extended Validation SSL by Symantec not only encrypts and encodes the data when the “https” appears in the URL, but also verifies our valid business name and address. Trustwave runs PCI certification security tests to protect you from identity theft, viruses, spyware, and other online threats while visiting our website. Together these verification systems assure your information is safe. Your order information is encrypted and stored on our secure servers behind firewalls off site, where it is kept safe. The security of your information also depends on you. You must protect your password and you are responsible for keeping this password confidential.

Secure Online Debit & Credit Card Processing:
Secure Credit & Debit Card Processing is done by Authorize.net, a leader in secure internet credit card processing. Authorize.Net provides its merchant customers with the highest level of transaction processing security, safeguarding customer information and combating fraud. Using Norton Secure